IT Support Technician

Join a fast-moving aerospace innovator that’s redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands‑on, fast‑paced environment. In this role, you’ll be the primary onsite resource—keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action.

• Support employees by diagnosing and resolving hardware, software, and connectivity issues
• Install, configure, and maintain operating systems, applications, and devices
• Set up workstations and accounts for new hires
• Perform routine maintenance across IT and OT environments
• Handle minor hardware repairs and escalation of complex issues when needed
• Maintain accurate documentation, ticketing, and asset records
• Collaborate with senior IT engineers on system‑level troubleshooting
• Improve efficiency by following and refining IT procedures

• 2+ years of IT support experience, ideally in manufacturing
• Strong understanding of workstation hardware, OS management, and networking fundamentals
• Customer‑focused approach with strong communication skills
• Ability to lift equipment and work safely at height when required

You’ll work alongside engineering and operations teams, not behind a ticket wall. You’ll see the impact of your work every day and grow through hands‑on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long‑term development opportunities are included.

Employment type:

Full‑time

Seniority level:
Not Applicable

Job function:
Information Technology

Industries:
Aviation and Aerospace Component Manufacturing

Location:

Manchester, CT

Salary: $70,000.00–$80,000.00

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