IT Support Technician
Listed on 2026-01-01
-
IT/Tech
IT Support
Join a fast-moving aerospace innovator that’s redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands‑on, fast‑paced environment. In this role, you’ll be the primary onsite resource—keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action.
What You’ll Do- Support employees by diagnosing and resolving hardware, software, and connectivity issues
- Install, configure, and maintain operating systems, applications, and devices
- Set up workstations and accounts for new hires
- Perform routine maintenance across IT and OT environments
- Handle minor hardware repairs and escalation of complex issues when needed
- Maintain accurate documentation, ticketing, and asset records
- Collaborate with senior IT engineers on system‑level troubleshooting
- Improve efficiency by following and refining IT procedures
- 2+ years of IT support experience, ideally in manufacturing
- Strong understanding of workstation hardware, OS management, and networking fundamentals
- Customer‑focused approach with strong communication skills
- Ability to lift equipment and work safely at height when required
You’ll work alongside engineering and operations teams, not behind a ticket wall. You’ll see the impact of your work every day and grow through hands‑on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long‑term development opportunities are included.
Employment DetailsEmployment type:
Full‑time
Seniority level:
Not Applicable
Job function:
Information Technology
Industries:
Aviation and Aerospace Component Manufacturing
Location:
Manchester, CT
Salary: $70,000.00–$80,000.00
Referrals increase your chances of interviewing at Strativ Group by 2x
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).