Supervisor Distribution Operations

Supervisor, Distribution Operations

Category/Area of Expertise: Supply Chain

Job Requisition: 463424

Address: USA-CT-Manchester-1339 Tolland Turnpike

Store Code: DC Manchester CT (7238921)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution receives, stores, manages inventory, and ships fresh and non‑perishable product throughout the network of local brand stores. Facilities handle fresh, frozen, grocery and health and beauty items. The team supports the supply chain network evolution to an integrated self‑distribution model, serving leading omnichannel grocery brands including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Learn more about ADUSA and Ahold Delhaize USA at

The Supervisor, Distribution Operations provides leadership for the assigned department, ensuring a safe and engaged team at all times. This role is responsible for meeting operational and team objectives, ensuring safety, quality and production standards are met. It handles daily issues and projects under the direction of the Operations Manager and works with all Distribution Center Departments, Transportation, and Inventory Management to ensure timely movement of product.

• Maintain a safe and positive work environment ensuring associates are treated fairly and consistently, supporting a "Safety First" culture.
• Supervise day‑to‑day activities of the department and assigned team.
• Provide direct oversight for warehouse associates, managing team performance via coaching, feedback, and disciplinary efforts.
• Partner proactively with applicable departments to ensure efficient and accurate flow of inventory in and out of the distribution center.
• Monitor department staffing, adjust as needed, and assist in recruiting, staffing, and training activities.
• Communicate with appropriate individuals/departments during shifts that may affect other warehouse departments.
• Guide associates toward attaining individual and combined goals through hands‑on training.
• Meet department operational and budget goals.
• Ensure compliance with established standards in safety, productivity, and accuracy.
• Provide feedback to leadership for optimization opportunities.

• Occupational & People Safety – Demonstrates ownership of safety and security.
• Food Safety & Sanitation – Follows standard food safety and sanitation standards.
• Team Member Relations – Maintains productive working relationships (Union/Non‑Union).
• Internal & External Communication & Documentation – Presents information clearly in professional manner.
• Inventory Control & Quality Assurance – Communicates impact of quality standards throughout cross‑functional departments.
• Customer Service – Initiates actions that improve customer experience.
• Operational Coordination – Creates and applies strategies to exceed daily plans.
• Operations Analysis – Demonstrates understanding of process flows and operational KPIs and goals.
• Regulatory Awareness & Compliance – Follows legal, regulatory and internal guidelines.
• Financial & Business Acumen – Makes day‑to‑day decisions using business & financial concepts.
• Distribution Center Systems, Equipment, Automation & Technology – Demonstrates understanding of systems, equipment, automation and technology.

• 5 or more years’ experience in general distribution operations or a BS/BA in a related field.
• High school diploma or equivalent.

• Basic understanding of business financial reports and information.

• Demonstrated leadership ability, engaging and motivating others.
• Customer focus.
• Collaboration.
• Communication.
• Problem solving.
• Multi‑tasking in a fast‑paced environment.

• Ability to work in a
  -5°F to 90+°F environment for long periods.

• College degree preferred.
• Supervisory experience of hourly associates.
• Certified on powered industrial equipment.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We are committed to providing reasonable accommodations to individuals with disabilities.