Service Director Bertera Nissan Manchester

Overview

Job Title: Service Director

Location: Bertera Nissan, Manchester

Salary Range: $140,000 - $180,000

Bertera Nissan in Manchester is seeking an experienced and dynamic Service Director to join our team. This is a key leadership role responsible for overseeing the service department, ensuring exceptional customer satisfaction, and promoting operational efficiency. The ideal candidate will have a strong background in automotive service management, proven leadership skills, and a passion for driving team success.

• Lead and manage the service department, ensuring a high level of customer service is consistently delivered.
• Develop and implement strategies to increase service department efficiency and profitability.
• Monitor and improve shop productivity, CSI, and work quality.
• Recruit, train, and develop service department staff, fostering a team-oriented environment.
• Set and achieve performance targets, managing budgets and forecasts to drive service department growth.
• Ensure compliance with all company policies and governmental regulations.
• Maintain accurate records and provide regular reports on department performance to senior management.

• Proven experience in a leadership role within an automotive service department.
• Strong understanding of automotive technology and repair processes.
• Excellent customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in using service management software and Microsoft Office Suite.
• Strong leadership and team development skills.
• Bachelor's degree in business, automotive technology, or a related field preferred.

• Competitive salary range of $140,000 - $180,000, commensurate with experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Paid time off and holidays.
• Ongoing professional development opportunities.
• Employee discounts on vehicle purchases, parts, and services.

If you are a motivated leader with a proven track record in automotive service management and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity at Bertera Nissan in Manchester.