Customer Service Team Lead & Coach
Listed on 2026-10-13
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Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
RRD is seeking a Senior Customer Service Manager to lead and develop the day-to-day activities of the customer service team at our Manchester, CT facility. You will promote a balanced workflow, ensure coverage, and coach staff to meet performance expectations.
Responsibilities include conducting annual reviews, developing career plans, coordinating with internal and external customers, and driving process improvements with the Site Manager. Hours are 8 AM–5 PM.
Step into the Customer Service Team Lead & Coach role at RRD in Manchester, CT, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Service Team Lead & Coach role in the description above.
We appreciate your interest in this position.
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