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Customer Service Manager: People Leader & Process Optimizer

Job in Manchester, Hartford County, Connecticut, 06040, USA
Listing for: RRD
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Operations Management, Client Relationship Management, General Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 79000 - 126000 USD Yearly USD 79000.00 126000.00 YEAR
Job Description & How to Apply Below

RRD is seeking a skilled leader to head the Customer Service team in Manchester, CT. You will delegate day-to-day activities, mentor staff, and ensure service levels meet or exceed expectations.

The role requires guiding growth, coaching, and coordinating with internal and external customers to resolve issues. You will conduct annual reviews, develop career plans, and drive improvements across workflows while aligning with company policies and objectives.

Are you ready to take on the Customer Service Manager:
People Leader & Process Optimizer role at RRD?

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Manchester, CT, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 79..

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