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Customer Service Operations Manager

Job in Manchester, Hartford County, Connecticut, 06040, USA
Listing for: RR Donnelley
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 79000 - 126000 USD Yearly USD 79000.00 126000.00 YEAR
Job Description & How to Apply Below

RR Donnelley in Manchester, CT seeks a Customer Service Manager to delegate and monitor day-to-day activities of the customer service team, ensure balanced workflow, and maintain strong communication with internal and external customers. You will coach, mentor, conduct annual reviews, develop career plans, and implement process improvements.

This role requires leadership, hands-on training, and the ability to coordinate with sales and operations to meet customer needs.

This posting is for the Customer Service Operations Manager role at RR Donnelley, based in Manchester, CT, United States.

The Customer Service Operations Manager position in the Management & Operations field is open for applications.

We have an opening for a Customer Service Operations Manager in Manchester, CT, United States within Management & Operations.

This role, Customer Service Operations Manager at RR Donnelley, could be your next move.

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