Customer Service Representative Part Time

Overview

Customer Service Representative Part Time at Tailored Brands, Inc. (K&G Fashion Superstore context in description). The role involves delivering a world-class customer experience and supporting store operations.

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
• Maintaining awareness of product knowledge information, POS instructions, merchandise promotions and advertisements.

• Customer service – a culture of customer obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well with associates at all levels and contribute to a positive work environment.

• Ability to stand and walk for the majority of the work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

• Not Applicable

• Part Time

• Retail

• Retail Apparel and Fashion

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