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Sales Development Representative

Job in Manchester, Hartford County, Connecticut, 06040, USA
Listing for: Encompass IT Solutions
Full Time position
Listed on 2026-10-17
Job specializations:
  • Sales
    Sales Development Rep/SDR, B2B Sales, Appointment Setter/ Scheduler, Inside Sales
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Type:
Full-Time (40 hours/week)

Location: IN PERSON in Manchester, Connecticut

  • $18/hour guaranteed base pay
  • $100 bonus for each qualified appointment
  • Additional commission on closed deals
  • Uncapped earning potential through bonuses and commission
  • OTE: $45,000 - $65,000
Company Overview:

Encompass IT is a growing Managed IT Services Provider (MSP) based in Manchester, CT. We help businesses throughout Connecticut and Massachusetts stay connected, secure, and productive through reliable IT support and cybersecurity solutions. We're looking for a motivated, outgoing Sales Development Representative (SDR) to join our sales and marketing team!

At Encompass IT, we believe that a positive work environment makes a difference. We take pride in having a friendly, collaborative team where employees are supported and given the opportunity to grow.

We offer a welcoming office environment, Friday team lunches, opportunities for professional development, and the chance to build a rewarding career in B2B sales or the growing IT industry.

If you're someone who enjoys talking to people, likes having clear goals, and wants to be part of a supportive team, we'd love to hear from you!

Job Summary:

We’re looking for a driven and personable Sales Development Representative to join our team. The SDR will be responsible for identifying and connecting with potential customers through at least 250 cold calls per week and will be expected to generate 3-5 qualified appointments per month for the sales team. This is an excellent opportunity for someone who enjoys engaging with others, has some demonstrated experience in cold calling, and thrives in a goal-oriented environment.

This is an in-person position at our office in Manchester, CT. No opportunity for remote or hybrid work.

Responsibilities:
  • Conduct high-volume cold calling to identify potential business opportunities. (minimum 250 dials/week)
  • Work out of cold prospecting lists as well as warm leads supplied by the marketing team.
  • Send out personalized emails to prospective clients using message templates.
  • Effectively communicate Encompass IT's services and value propositions.
  • Prioritize or disqualify leads based on Ideal Customer Profile fit.
  • Qualify leads and set appointments for the sales team.
  • Maintain accurate records of calls and prospect interactions in our CRM system (Hub Spot).
Qualifications:
  • Some experience with high-volume B2B cold calling. (1 year + preferred)
  • Strong communication skills and a friendly, professional demeanor.
  • Goal-oriented with the ability to handle rejection and keep a positive attitude.
  • Organized and self-motivated, with the ability to work independently and make confident decisions.
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