Team Lead Public Safety Officer; Security, Sergeant - Manchester

Team Lead Public Safety Officer (Security, Sergeant) - Greater Manchester

Join to apply for the Team Lead Public Safety Officer (Security, Sergeant) - Greater Manchester role at Hartford Health Care

Location Detail: MMH-71 Haynes Street (10627)

Work where every moment matters. Every day, over 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Security Officer.

Perform a variety of security and safety related functions while involved in the safeguarding of employees, patients, visitors, physicians, and property. Provides supervision, leadership and oversight for assigned shift. Coordinates with the Lieutenant to resolve shift, patrol routes, employee issues and scheduling.

• Must be able to read, speak and write proficiently in English in order to effectively communicate on a daily basis with staff, patients and visitors.
• Must be in good physical condition in order to quickly move up and down stairs, run in order to respond to urgent situations, stand for long periods and walk long rounds.
• Must be capable of taking swift and efficient action, forcibly detaining, restraining and/or extracting persons from the premises when responding to emergency codes or other urgent situations.
• Must be alert and have excellent observation skills.
• Must have good communication and analytical abilities and ability to exercise independent judgement in emergency situations.
• Must possess a working knowledge of applicable state laws, especially those dealing with use of force and detention powers.
• Must have a thorough knowledge of the floor plan of the hospital including all the normal and emergency entry and exit points.
• Must have knowledge about Hospital and departmental policies and procedures, performing and enforcing said policies and procedures.

Disclaimer:
Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.

• Acts as first responders, immediately responding to all emergency codes and uses established procedure once on-scene. Follows proper PMT and de‑calation training and follows clinical direction when detaining or restraining a patient or unruly visitor.
• Ensures emergency teams have unobstructed routes to areas they need to access and works with local EMS services (Fire, Police, Ambulance), when needed.
• Acts as a liaison between the hospital and law enforcement agency.
• Places miscreants under citizen’s arrest until he can be handed over to the law enforcement officials.

• Safeguards against vandalism, theft, fire and injury to employees, patient and visitors.
• Patrols external and internal areas of the hospital, parking areas, and grounds and assists in monitoring the safety of entrances and exits. Documents time of rounds at assigned stations using a data recording system.
• Maintains a security presence throughout the hospital, utilizing CCTV, access control equipment, and physical patrols to monitor egress and ingress of personnel and to identify and restrict the access of unauthorized persons.
• Identifies and responds to suspicious activity.
• Provides guidance and assistance to patients and visitors after normal hospital working hours. Provides verbal direction to departments and persons, and if possible, provides a personal escort when needed.

• Conducts regular testing of alarms, including but not limited to, Fire Alarm drills in accordance with Joint Commission recommended standards. Monitors employee response and actions during fire drills. Documents problem areas and provides a report to the Safety Committee to include recommendations.
• Responds to all alarm activation's and investigates cause.
• Inspects Hospital for fire or environmental hazards, ensuring that the security arrangements in the hospital like computers, alarm systems and close circuit cameras are functioning properly.

• Responsible…