Housing Support Specialist II Empowering Recovery from Opioids- Region Progra

Housing Support Specialist II: HERO (Housing Empowering Recovery from Opioids) – Region 3 – 6745

Job Title: Housing Support Specialist II

Employment Type: Full-Time, 40 hours/week

Schedule: Monday – Friday 8:00 AM – 5:00 PM, flexible

Program /

Location:

HERO (Housing Empowering Recovery from Opioids) – Region 3;
Manchester, CT (DMHAS region 3 covers Windham & New London Counties)

PC#: 3010

About the Program: The HERO Program (Housing Empowering Recovery from Opioids) is a DMHAS‑led initiative funded by the Opioid Settlement Advisory Committee (OSAC), aimed at supporting individuals in recovery from opioid use disorder (OUD) by providing housing subsidies and intensive case management to those experiencing homelessness or housing instability. Staff offer flexible, community‑based support, including pre‑tenancy services such as housing searches and application assistance, followed by weekly case management—minimum monthly in‑home visits—to help participants stabilize in housing and build strong recovery support networks.

• Provide direct case management, establishing rapport with clients, completing housing stabilization plans, and teaching skills.
• Advocate and assist clients around obtaining/maintaining benefits, budgeting, treatment, medical services, employment, and transportation.
• Assist clients in completing applications for Husky, Social Security, State Supplements, and other entitlements.
• Assist clients with access to job and vocational training.
• Link clients to appropriate mental health and/or substance abuse counseling and DCF services.
• Provide direct assistance in the form of security deposits and time‑limited rental assistance.
• Advocate with landlords for tenant rights and provide conflict resolution as needed.
• Demonstrate competency in age‑related or specialty issues and developmental needs for each population served.
• Provide outreach and community education.
• Liaise with homeless service providers, Coordinated Access networks, DCF, domestic violence service providers, CHR providers, and courts to promote program access.
• Maintain awareness of the program within the community.
• Assist clients in understanding tenant rights, responsibilities, and basic housing law; conduct outcome surveys as required.
• Maintain documentation in compliance with agency and program standards.
• Participate in staff meetings, supervision, trainings, and other assigned meetings.
• Perform additional duties as required.

• Education: Bachelor’s Degree required, concentration in Human Services preferred.
• Experience: 2 years’ experience working with homeless populations or families dependent on the position.
• Licensure/Certification: Valid driver’s license.

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  Award‑Winning Workplace: Recognized as a Top Workplace for 11 consecutive years.
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  Generous Time Off: Ample paid time off, including a special birthday day off.
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  Retirement Savings: Contributions to 403(b) Retirement Plan.
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  Comprehensive Insurance: Competitive premiums with discounts on pet, auto, and home insurance.
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  Education & Tuition Support: Tuition reimbursement, professional development programs, student loan repayment assistance, and exclusive tuition discounts.
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  Career Development: Free robust training curriculum, clinical supervision/mentoring, internal career fairs.
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  Wellness Program: Annual wellness stipend, 24/7 confidential counseling, Calm app subscription, employee appreciation events.
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  Employee Involvement: Participation in leadership luncheons and agency committees.
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  Stay Informed: Weekly video updates from CEO and monthly newsletters.
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  And So Much More: Many benefits available to all staff, subject to eligibility.

Starting at $20.6586/hr minimum, commensurate with experience. Rates are determined at the time of offer and may include program/location differentials and/or sign‑on incentives. (For part‑time positions, this range would be prorated based on hours worked.)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!