Warehouse Associate

Job Summary

Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable, and received in a timely manner. This position demonstrates order fulfillment task goals are conducted accurately, efficiently, and safely, while surpassing customer expectations.

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Picks product from fulfillment center stock according to wave pick list and organizes on cart.
• Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
• May operate scanners so that the proper order is picked, and inventory is managed accurately.

• Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description.
• Verifies quantity of items picked matches item quantity on the invoice.
• For time‑sensitive items, verifies the expiration date is acceptable for shipment.
• Verifies all items listed on the invoice have been picked.
• For items that include components, such as a pump, verifies that components are included.

• Counts quantity of items and verifies the count matches the quantity listed on the invoice.
• Matches the ship‑to address or invoice number on the shipping label with the same information on the invoice.
• Selects correct packaging, fill, and labels.
• Follows regulatory guidelines when packing items with regulatory classification.
• May create proper shipping papers for packages containing hazardous materials.

• For packages not auto‑manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels.
• For packages auto‑manifested: verifies and corrects non‑conforming packages.

• Processes orders requiring special handling as required by branch personnel, sales staff or end‑user.

• Fulfills current or new client orders to achieve client customer satisfaction.

• Transacts all business in accordance to Patterson Companies business code of ethics and conduct.
• Aligns with Patterson Companies Purpose, Vision, and Values statement.
• Uses assigned warehouse equipment/machinery to perform assigned job.
• Meets or exceeds assigned performance metrics and KPIs.
• Helps maintain an organized, clean and safe warehouse.
• Handles hazardous materials, pesticides, and prescription drugs per company processes, procedures, and applicable laws.
• Performs all work in accordance with company safety guidelines and procedures, ensuring safety and regulatory compliance.
• As assigned.

• High School diploma or GED preferred.
• Ability to read, write, and count.
• Comprehensive problem‑solving skills.
• Ability to meet deadlines and productivity goals.

• General warehouse equipment.
• General office equipment.
• MS Office, shipping and proprietary inventory management software.
• May require training and certification to use forklifts: sit‑down, cherry picker (mobile elevated working platform), and/or Joey forklift (multipurpose order picker).

• Moving 75% of the time.
• Frequently grasp, reach, bend and stoop in narrow/confined spaces.
• Exposure to dust.

• Lift and carry up to 55 pounds; team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity.
• Continuous sitting or standing; moderate or occasional heavy physical activity.
• Use of hands: continuous, moderate or occasional heavy physical activity.
• Stoop, bend, or crawl: occasional or frequent moderate physical activity.
• Ascend/descend on a ladder: occasional or frequent moderate physical activity.