Market Partner

Overview

Join to apply for the Market Partner role at Crunch Fitness - Undefeated Tribe
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Looking for a Market Partner who will be a key member of our leadership team based in St Louis, MO at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri.

The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.

From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.

The Market Partner is a 100% field-facing role responsible for strategizing, organizing, and directing the operations of the gym including staffing, sales and local marketing, profitability, member service and operational administration and compliance across all Crunch locations in their region. They support a high-performance, high-care culture that operates with pace and discipline in delivering outcomes through team member development, member experience, and results.

Our Market Partner supports our purpose “to enrich the lives of others through the power of well-being” through taking personal initiative to ensure the success of the organization and achievement of established and future goals.

• Create alignment across market through constant vision casting and unified demonstration of core values
• Meet and exceed target profitability monthly and annually on a per club and market aggregate basis
• Own the recruiting and integration process for all management positions within market purview
• Maintain 100% staffing across all positions and maintain a virtual pipeline to minimize time to fill
• Conduct daily, weekly, and monthly meetings, as well as execute personal development plans to support growth in professional, personal development
• Energize through ongoing coaching and performance development, to include formal performance appraisals and continuous feedback to General Managers and Managing Partners
• Identify, develop, and leverage existing team members to support the growth of market through talent succession planning
• Achieve and exceed member acquisition, retention, and Key Performance Indicator performance targets
• Guide club managers to execute local store marketing activities and external community relations
• Direct oversight of all club controllable expenses, to include labor control management, cost of goods sold, repairs/maintenance, and gym supplies
• Supervise all inventory for proper accounting and product shrink controls to maximize margins
• Administer regular site evaluations to ensure highest level of service, sales, and process integration
• Strategize, collaborate, and coordinate across all departments for alignment, prioritization, and integration into key activities at the club and market level
• Overall responsibility for member care and high-level performance of SLI’s (Service Level Index)
• Ensure member resolutions are addressed with urgency and kind spirit
• Conduct regular club visits to support standards in cleanliness, equipment upkeep, team member competence, and utilization of proper operating procedures and systems
• Understand market competitive landscape for changes in pricing, operations, amenities, talent acquisition
• Collaborate with support partners and department leaders to develop, implement, and execute new strategies, programs, and projects
• Innovate to improve overall success of team and members through field observations, feedback solicitation, and external partners beyond traditional scope
• Prepare, develop, and coordinate annual budgets and financial drivers for growth

• Must be able to lift or move 50 lbs
• Physical effort required for daily duties include prolonged standing and…