Pricing Administrator

Let’s unpack this – Who are we?

mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi‑billion‑dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading‑edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy.

Learn more about MSupply at

New England‑based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969, the company has been dedicated to serving and increasing the profitability of the independent HVAC contractor, with additional expertise in hydronics and sheet metal fabrication. They are a trusted provider of top‑notch brands including Rheem and LG.

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The Pricing Administrator is responsible for managing and maintaining accurate product pricing across the organization. This role supports Sales, Product Management, Finance, and Customer Service by ensuring pricing data is current, reliable, and aligned with company policies and profitability goals. The Pricing Specialist handles pricing updates, special customer programs, rebates, billbacks, quoting support, and vendor price changes while maintaining strong data integrity within ERP and pricing systems.

• Manage and maintain HVAC product pricing, including base pricing, discount structures, promotional updates, vendor price changes, and customer‑specific pricing agreements.
• Track and update special customer pricing, assign new contract pricing, and maintain accurate customer pricing files.
• Apply special pricing programs to customer orders and ensure pricing accuracy across internal systems.
• Process and track rebates, billbacks, and other pricing adjustments with a high degree of accuracy.
• Enter and receive purchase orders related to billbacks, rebates, or pricing discrepancies.
• Maintain monthly summaries of vendor price increases and distribute updated pricing documentation to Sales and corporate teams.
• Communicate vendor and internal price increases to Sales and corporate departments in a timely manner.
• Process pricing change requests and ensure all updates follow established approval workflows.
• Set up new products in pricing systems, including cost inputs, margin targets, and product categorization.
• Update vendor pricing for both stock and non‑stock products and maintain current pricing files following cost or vendor changes.
• Generate accurate quotes for Sales, distributors, contractors, national accounts, and vendor special job/project requests.
• Verify pricing accuracy, lead times, freight terms, and program eligibility before releasing quotes.
• Support bid packages, RFP responses, and large‑project pricing opportunities.
• Track quote win/loss outcomes to support margin analysis and competitive intelligence.
• Troubleshoot and resolve pricing issues identified by Sales, Customer Service, and Distribution partners.
• Audit customer accounts to identify and correct outdated pricing, duplicates, and inconsistencies.
• Partner with Product Management on pricing for new product introductions and product lifecycle changes.
• Collaborate with Finance on margin improvement, cost updates, and profitability analysis.
• Identify pricing errors, market trends, and opportunities to improve margins and profitability.
• Support annual and mid‑year pricing updates and assist with internal pricing communications.
• Utilize the company ERP system extensively to perform daily pricing, reporting, and administrative tasks.
• Performs additional duties as assigned, with flexibility to adapt to evolving business needs.

• High School diploma or GED equivalent
• 4+ years’ experience in office administration or related functions
• 2+ years’ experience in pricing administration preferred
• Profici…