Customer Service Representative

Customer Service Representative at XPO

1 week ago. Be among the first 25 applicants.

• 2 years of customer service experience
• Strong computer, typing and 10-key skills
• Experience with Microsoft Office
• Available to work a variety of shifts, including days, evenings, nights, and weekends

• Excellent verbal and written communication skills
• Transportation experience

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, LA, data entry, and billing
• Process over, short and damaged freight and related documentation for customer ----------- resolution
• Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery

• Pay starts at $24.46 per hour
• Full health insurance benefits on day one
• Life and disability insurance
• Earn up to 13 days PTO in your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO,-cri there employees who like a challenge and can communicate effectively in all situations. We want to leverage . uh your skills and experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a zuz growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO’s candidate privacy statement here.

• Seniority level:
  Not applicable
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Transportation, Logistics, Supply Chain and Storage