Coordinator​/Specialist COOSP - III

America Networks is a leading sensor and networking solutions partner for companies in the Industrial, Manufacturing, and Waste management sectors.
We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are experienced telecommunications engineers with over 200 years of combined expertise in designing, optimizing, and performance engineering for major wireless carriers globally. They identified the need for low-power, cost-efficient sensors to collect data, generate alerts, and predict actions. We integrate these sensors with low power, wide area (LPWA) networking technologies to help clients reduce recurring costs associated with operating IoT sensor networks and connected devices.
We focus on the design, deployment, optimization, and support of these networks. Whether off-the-shelf or custom solutions are required, we create tailored solutions and deploy data on the most suitable cloud platform, including client-specific options.

COORDINATOR/SPECIALIST COOSP SUPPORT - OSP SUPPORT
Support function for OSP engineering, involving a variety of tasks depending on the position.

EDUCATION REQUIREMENTS:
Bachelor's degree preferred; not mandatory. Experience in FIOS build-out and provisioning (2 years) is also desirable but not required.

TECHNICAL RESPONSIBILITIES:
- Extensive knowledge of Client FIOS Network Provisioning systems such as COEP, CCP, ICGS, iVAPP.
- Knowledge of Client FIOS vPLAN capacity management system.
- Understanding of FIOS provisioning processes from initiation to in-service.
- Familiarity with Client ASSIST ticket process.
- Background knowledge of CO and OSP Engineering related to FIOS networks.
- Proficiency in MS Excel, including vLook-up and pivot tables.
- Knowledge of Client fiber and FIOS network architecture.
- Understanding of FIOS network elements and their relationship to the overall Client network.

ORGANIZATIONAL

JOB DUTIES:


- Organize, analyze, and process FIOS Service Order fallouts by state, VZ Region, and CO using the Client iVAPP Capacity Management system.
- Manage small projects supporting FIOS provisioning.
- Support and prioritize multiple assignments with regular deliverables.
- Communicate effectively with field Engineering and OSP personnel regarding capacity, provisioning, and Service Order issues.

ADAPTIVE

SKILLS:


- Interface with Client Planning and Engineering teams using vPLAN to resolve regional capacity issues.
- Analyze network issues and provide detailed resolutions.
- Independently resolve FIOS capacity Service Order fall-out issues related to provisioning and capacity management systems.
- Adapt to new assignments with limited notice and time constraints.
- Communicate complex technical issues clearly with various technical teams.