Supervisor, System Operations, Level 1

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Eversource will not offer immigration‑related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H‑1B, OPT, STEM OPT, CPT, TN, J‑1, O‑1, etc.).

Plans, schedules, and coordinates activities associated with the safe, reliable and economic minute‑to‑minute operation of the generation, transmission and distribution facilities under the operating jurisdiction of the ESCC dispatch center. Coordinates equipment outage scheduling and the implementation of emergency procedures with ISO‑NE, Local Control Center (LCC) Participants, and adjacent LCCs. Continuously monitors real‑time status of the generation, transmission and distribution system and implements changes to the status of the system via SCADA under normal and abnormal system conditions.

Utilizes computer programs which simulate system conditions to determine generation, transmission and distribution system reliability. In the absence of a higher level of supervision, will provide supervision during assigned shifts.

• Plans, prepares, approves and issues orders for switching, grounding and tagging requirements for generation, transmission and distribution facilities under the ESCC jurisdiction in accordance with approved switching and tagging instructions and participants’ safety rules.
• Performs on‑line and off‑line security analysis studies to evaluate the status of the generation, transmission and distribution system. Develops plans to cope with possible or projected contingency conditions on the generation, transmission and distribution system.
• Assists the System Operations Coordinator with the reception and processing of outage requests, including making the arrangements for authorized switching personnel.
• Determines the locations of faulted equipment, sectionalizes via SCADA control, faulted transmission and distribution system segments in order to restore customer loads. Isolates defective equipment to facilitate repairs and directs the restoration of impacted generation, transmission and distribution facilities.
• Maintains system voltage profiles in accordance with prescribed voltage schedules by utilizing generator reactive resources, as well as reactors, load tap‑changing transformers, substation capacitors and pole‑top capacitors on the transmission, sub‑transmission and distribution system.
• Initiates emergency procedures as requested by ISO‑NE or as required by Local Control Center procedures, including the shedding of load. Reports such actions to the appropriate authorities located at the Local Control Center member companies.
• Analyzes and reports to the appropriate department malfunctions or problems associated with equipment under the ESCC dispatching jurisdiction including telecommunications, protective relaying, ESCC computers and EMS/SCADA system.
• Disseminates to ISO‑NE and neighboring companies’ data and pertinent information as required by contractual obligations, and procedures covering the operation of the generating, transmission, and distribution facilities.

• Safe and secure operation of transmission, distribution and generation facilities under ESCC jurisdiction.
• Safety of personnel and equipment through strict enforcement and application of protective switching and tagging procedures and rules.

• Complete and accurate collection of pertinent operating data and information.
• Compliance with FERC, NERC, NPCC, ISO‑NE, Local Control Center and state regulatory requirements.
• Responsible for complying with NERC reliability standards.
• Overall shift responsibilities for proper and consistent application of all established operating procedures, guides and instructions.

• Knowledge of generating unit loading, performance capabilities and their operating…