Service Technician II

Fire / Life Safety Technician

Minuteman is searching for a Fire / Life Safety Technician to support our Manchester, NH office. As a Fire System Installation Technician II, you will be responsible for advanced installations, system upgrades, and complex troubleshooting with fire and life safety systems, as well as programming, testing and inspections of the systems. This role requires a high level of expertise and leadership in fire system installation and maintenance.

What you'll be doing (and doing well!):

• Lead the installation and commissioning of sophisticated security and life safety systems and integrations.
• Perform advanced troubleshooting and repairs on complex security and life safety systems.
• Provide expert guidance to clients on system operation and best practices.
• Ensure compliance with all relevant regulations and safety standards.
• Prepare detailed reports and documentation for installations and service calls.
• Perform other job-related duties as assigned.

Responsibilities:

• Focus on excellence in everything you do and each interaction you have with all clients
• Absorb the training. Make yourself an expert on our portfolio of solutions
• Always understand that you are the face of the company to our customers
• Every project and service call are different so you must enjoy variety in your workday
• Work closely with Minuteman's sales, management, and operations teams to best serve our customers
• Turn challenges into opportunities

What we Like about you:

• A sense of humor, creativity, and positive attitude
• High school diploma or equivalent.
• 3-5 years of experience in security system installation or a related field.
• Advanced technical knowledge of security systems and network integration.
• Proven leadership skills and ability to mentor and train others.
• Strong analytical and problem-solving skills.
• Excellent customer service and communication skills.

Preferred Qualifications:

• Advanced certifications (e.g., CSAA, ASIS) preferred in 1 – 2 product lines or professional credentials
• Experience with high-security installations and complex system integrations.
• Certification in 1 – 2 product lines

Physical Activities/Demands:

• Able to safely work at heights on ladders and aerial lifts
• Ability to lift and move up to 50 lbs. and occasionally lift and move up to 100 lbs.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

Pay Transparency Statement:

The base pay range for this role is $25.75 - $40.25 hourly. This position may have overtime available. Note that wage may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base wage as well as health coverage, paid holidays, and other benefits.

Equal Employment Opportunity (EEO) Statement:

Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law.

Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics…