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Business Analyst

Job in Manchester, Coffee County, Tennessee, 37349, USA
Listing for: Slalom
Full Time position
Listed on 2026-10-19
Job specializations:
  • Business
    Business Systems & Technology Analysis
  • IT/Tech
    Business Systems & Technology Analysis, IT Business Analyst
Job Description & How to Apply Below
Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy, technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients.

We empower people and organisations to dream bigger, move faster, and build better tomorrows for all. About the Role We are seeking a Business Analyst to join our Delivery practice. This role combines the end-to-end requirements management and business analysis expertise with a focus on quality assurance and ensuring the requirements are met throughout testing. As the ultimate custodian of the customer’s requirements, you will drive the successful delivery of high-quality solutions that meet client needs from discovery through to testing and implementation.

Key Responsibilities Requirements Gathering & Analysis
* Elicit, analyse, and document functional and non-functional business requirements through stakeholder interviews, workshops, and process analysis.
* Develop and maintain process maps, user stories, acceptance criteria, and user story catalogues.
* Foster a shared understanding of current-state and future-state business processes among stakeholders and team members. Agile Backlog & User Story Management
* Refine and prioritise user stories in collaboration with product owners, technical leads, and developers.
* Ensure user stories are clear, testable, and aligned to business objectives. Functional Testing Support
* Support the development of test scripts with acceptance criteria in mind, embedding testing considerations from the earliest phases of the project.
* Execute test cycles, validate solution outputs, and manage defect resolution alongside the development team. Continuous Improvement & Delivery
* Promote best practices for requirements management and quality assurance within agile teams.
* Identify and address gaps or risks in requirements traceability and test coverage.
* Act as the "go-to" person for understanding customer needs, ensuring these are maintained from discovery through delivery Qualifications & Experience
* Proven experience as a Business Analyst in software delivery projects.
* Hands-on experience developing user stories and acceptance criteria in agile environments.
* Experience working with agile development tools, working as part of a development team and supporting with functional testing
* Excellent stakeholder management, facilitation, and communication skills.
* Analytical mindset with attention to detail and a passion for delivering quality outcomes.
* Consulting background

Preferred Skills
* Experience in requirements, user stories, and testing for delivery projects (not limited to any specific platform).
* Familiarity with agile frameworks (Scrum, Kanban).
* Ability to balance business analysis with hands-on quality assurance work.
* Experience working on large, complex programs, especially where testing is a key delivery focus. Value & Impact
* Strengthens the quality of client solutions by ensuring requirements are accurately captured, translated, and tested throughout the delivery lifecycle.
* Reduces delivery risk by bridging the gap between business needs and technical implementation.
* Increases efficiency and customer satisfaction through enhanced requirements knowledge and continuous involvement from discovery to deployment.
* Provides flexibility and career growth opportunities for delivery team members.

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