Credit Controller

Your new companyHays are delighted to be partnering with a highly successful and well-respected organisation based on the outskirts of Sale to recruit an experienced Credit Controller. Joining a collaborative and supportive Credit team you will play a key role in managing customer accounts and driving cash collection performance working on a busy ledger. Your new roleAs a Credit Controller, you will take ownership of a customer ledger and play a key role in driving cash collection and maintaining strong customer relationships, able to liaise with people at all levels and suit your delivery to your audience.

Working within a collaborative credit team, you will ensure aged debt is proactively managed while supporting the resolution of customer queries and disputes.

Key duties will include:

• Managing a portfolio of customer accounts and proactively collecting outstanding debt through telephone, email and written correspondence.
• Allocating incoming cash and reconciling multi-currency customer accounts.
• Recording and monitoring customer disputes on the internal workflow system, ensuring all issues are escalated and communicated to the appropriate stakeholders.
• Reviewing aged debt reports and prioritising collection activities to maximise cash recovery and minimise overdue balances.
• Working closely with internal departments to investigate and resolve account queries and disputes...