Business Support Officer Level 2

About The Role

Working Hours:

35 Hours Per Week
Contract Type: 5 x Permanent, Full-Time
Closing Date: 9 January 2026
Closing Time: 11:59pm
Interview Method:
In Person

This Role is Subject to: DBS (Disclosure and Barring Service) clearance. This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard DBS check. Information provided will be dealt with confidentially in accordance with the DBS Code of Practice.

An exciting opportunity has arisen for a Business Support Officer (Level
2) to join our dedicated team, providing essential business support across the Adult/Safeguarding Services and Senior Management Support. This role will be based between Town Hall Extension and Alex House, offering a dynamic working environment at the heart of our service delivery.

As part of a committed and supportive team, you will play a key role in ensuring the smooth operation of administrative functions that underpin critical safeguarding work.

We are seeking to recruit a highly organised and proactive individual to join our Business Support Team. This is a critical role providing confidential, accurate, and timely administrative support to ensure the smooth operation of the service and support to the senior management team.

• Deliver high-quality administrative support, including minute‑taking, document preparation, and data entry.
• Manage and prioritise your own workload effectively, responding flexibly to the needs of the service.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Communicate effectively with a wide range of internal and external stakeholders.

• Strong administrative and minute‑taking skills, with a proven track record in a similar role.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint) with excellent keyboard skills.
• Excellent verbal and written communication skills, with the ability to engage confidently with colleagues, partners, and stakeholders.
• Ability to work independently, make sound judgments, and take initiative.
• High attention to detail and accuracy in all aspects of work.
• Demonstrated ability to maintain strict confidentiality and manage sensitive information appropriately.

We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester is not just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand.
• We work together and trust each other.
• We show that we value our differences and treat each other fairly.
• We ‘own it’ and we’re not afraid to try new things.
• We’re proud and passionate about Manchester.

• Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• Buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three‑times your salary as a lump sum.
• Enhanced parental and carers leave – Take advantage of our enhanced family leave options, designed to provide ample time to bond with your new born or support your family during critical life events.
• Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow – We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of…