Assistant Facilities Manager

Assistant Facilities Manager page is loaded## Assistant Facilities Manager remote type:
On-site locations:
Greater Manchester, GBRtime type:
Full time posted on:
Vandaag geplaatstjob requisition :
REQ
477204
** JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves:
** As an Assistant Facilities Manager at JLL, you will report to the Facilities Manager and work as part of the overall Facilities Team to manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site on our Amazon account dedicated team. This role involves managing the team providing first line soft services to the site including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates.

You will conduct weekly walk-rounds with the vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests through helpdesk interface with internal customers and actioning queries promptly in line with service level agreements. This comprehensive assistant facilities management role requires managing daily health & safety issues through maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training while providing Travel/Visitors' support interfacing with locally approved hotels and assisting Client global travel & hotel managers, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, vendor management, and operational support that ensures efficient site operations, customer service excellence, and seamless facility management across Amazon commercial real estate environments.
** What your day-to-day will look like:
*** Manage team providing first line soft services to the site including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
* Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors for issues reporting and cost estimates
* Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained consistently across all areas
* Manage Trouble Ticket (Remedy) requests through helpdesk interface with internal customers while actioning queries promptly per service level agreements
* Manage daily health & safety issues maintaining regular scheduled meetings and records of fire and safety teams/drills/equipment/training
* Provide Travel/Visitors' support interfacing with locally approved hotels while assisting Client global travel & hotel managers in information gathering
* Assist in organizing internal and external Client events while managing quality of conferencing facilities for comprehensive event coordination
* Manage food and kitchen facilities providing direction to housekeepers while raising purchase orders and managing Wiki pages and communication channels.
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* Required Qualifications:

*** Knowledge of Facilities/Office Services Coordinator role with previous experience working within high profile corporate environment for comprehensive coordination
* Previous reception or hospitality experience with Diploma/degree level education for enhanced customer service and facilities management capabilities
* Problem solving skill with good decision making capabilities for efficient operational management and issue resolution
* Excellent written/verbal communications with spreadsheet and word processing proficiency for vendor management and customer interactions
* Customer focused approach with good inter-personal skills while maintaining assertive and attention to detail qualities for stakeholder engagement
* Understanding of soft services management including reception, mail operations, meeting & events, cleaning, waste & recycling coordination
* Experience with office equipment and supplies monitoring while maintaining vendor contact and meeting coordination for comprehensive site management
* Knowledge of Trouble Ticket (Remedy) requests management with helpdesk interface and service level agreements understanding for customer support.
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* Preferred Qualifications:

*** Experience with health & safety issues…