Postgraduate Admissions Assistant

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We are happy to consider flexible working options in line with the requirements of the role.

When you’re with us, you’re not only working for the University. You’re working for people in our local communities and beyond, who benefit from our teaching, research and social responsibility. Here, no matter what your role or responsibilities, everyone works together with one common goal.

The role is to support our postgraduate research admissions processes and ensure that our applicants and offer holders have an excellent experience and introduction to the University.

We are looking for enthusiastic people to be part of our admissions teams supporting our applicants and programme teams, working collaboratively in accordance with good customer care principles. Alongside processing applications and acting as a first point of contact for queries, you will also support open days and visit days (either on‑campus or virtual), interviews and confirmation and clearing activities.

The successful candidate will have experience of working with administrative processes in a Higher Education customer facing office environment, preferably within PGR student administration. The role requires applicants who thrive in a busy team environment, who enjoy interacting and supporting a wide range of people and who are flexible and responsive to customer needs. Strong organisational and accuracy skills are essential alongside the ability to adapt to changing systems and platforms and work and communicate successfully across both face to face and virtual channels.

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to People. Any CV’s submitted by a recruitment agency will be considered a gift.

Not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name:
Olivia Mullally or Xinyi He

Email:
Oliv or

Email:
People.

Jobtrain:

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.