Administration and Post room Coordinator

Administration and Post room Coordinator

Employer: Gowing Law Solicitors

Location: M35 9BG

Pay: £22,300 per year, pro rata

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 12/03/2026

Gowing Law is seeking a dedicated Administration & Post-Room Coordinator to join our team.

This is a vital role that keeps the firm’s communication channels running smoothly.

You will be responsible for managing the physical flow of legal documents and serving as the primary point of contact for the firm via our central switchboard.

This position requires a balance of excellent verbal communication skills and a methodical approach to high-volume administrative tasks.

• Switchboard Management:
  Handling incoming calls to the firm, ensuring a professional first impression, and accurately directing callers to the appropriate legal departments.
• Mail Operations:
  Managing the full lifecycle of the post, including sorting, opening, and scanning incoming mail into our digital Case Management System (CMS).
• Outgoing Correspondence:
  Preparing, franking, and dispatching outgoing post, including specialized legal mail and courier deliveries.
• Data Accuracy:
  Ensuring all scanned documents are correctly indexed and assigned to the relevant case files with high attention to detail.
• General Administration:
  Assisting with document bundling, photocopying, and maintaining organized filing systems.

• Professional Telephone Manner:
  Clear communication skills and the ability to handle a high volume of calls efficiently.
• Organizational
  
  Skills:
  
  The ability to prioritize a busy workload and meet daily post-room deadlines.
• Accuracy: A keen eye for detail to ensure legal documents are filed and directed correctly.
• IT Proficiency:
  Comfortable using standard office software and scanning technology.
• Work Ethic: A proactive "can-do" attitude and a commitment to maintaining the smooth operation of the office.

• A starting salary of £22,300.
• Incentive Scheme:
  Weekly performance-based incentives rewarding efficiency and accuracy.
• Career Development:
  Opportunity to gain experience within a reputable legal firm.
• Supportive Environment:
  Work alongside an experienced team in a fast-paced setting.