Management Support Secretary​/PA

Main area Mental Health Grade Band 4 Contract Fixed term: 12 months (fixed) Hours Full time - 37.5 hours per week (Monday - Friday) Job  

Employer Greater Manchester Mental Health NHS Foundation Trust Employer type NHS Site Laureate House Town Wythenshawe Salary £27,485 - £30,162 per annum Salary period Yearly Closing 27/02/2026 23:59

The divisional PA will provide a full comprehensive administrative service to the Service manager and senior Leadership and manage and co-ordinate the administration in the Secretariat, ensuring the most efficient and effective use of resources. The post holder will have line management responsibility for the admin and clerical staff within the Secretariat, and will be responsible for the coordination of the work and requirements identified, flagging up any issues that may come to light.

The Divisional PA will undertake general office duties including the taking and typing of minutes, reports, other correspondence, actioning any requirements identified within the typing. They will answer and manage calls and be the main point of contact for the Head of Operations / Senior Leadership Team.

The primary duties of a personal assistant to the Head of Operations/Senior Leadership encompass a range of administrative and organisational responsibilities. This role involves managing management’s calendar, scheduling meetings, and coordinating travel arrangements to ensure optimal time management. Additionally, they are responsible for preparing reports, conducting research, and maintaining effective communication with various departments. Furthermore, the position requires a proactive approach to problem-solving and an ability to prioritise tasks efficiently, thereby supporting the operations team in achieving organisational goals.

The Support Management Secretary/PA will undertake general office duties including the typing of minutes, reports, other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

The post holder will assist with the coordination of all incidents and complaints within the Directorate assisting in the management of the Team Management Review system maintaining up to date progress records and service actions.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400
members of staff, who deliver services from more than
160
locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

2

3

4 – 9

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

• Level 2 Competency based qualification (NVQ/RSA)

• Supervising Staff
• Working effectively with word processing or equivalent, spreadsheets and databases
• Minuting of complex meetings.
• Change management
• Use of clinical EPR systems
• Use of office equipment e.g., scanners, fax etc.

• Managing an information system.
• The rationale around appraisal and development.
• Importance of working as part of a team
• The Data Protection Act.
• Use of office equipment.
• Use of the PARIS system.

• Realability
• Punctuality
• Flexibility
• Ability to prioritise
• Responsibility over own learning and develepment

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.