Apprentice Business Administrator

The Apprentice Business Administrator will provide structured administrative support to the UU Rehab contract, working across the customer and planning functions. The role is designed to build practical experience in operational administration, data management and stakeholder coordination within a utilities environment. The apprentice will contribute to maintaining accurate records, supporting compliance processes and ensuring efficient day-to-day contract support.

• Support the customer team with the preparation, printing and organisation of documents.
• Support the planning team with various administrative tasks including digitisation of operational activities.
• Maintain clear, accurate records (audits, site documentation, compliance records, etc.).
• Assist with Street Works administration using Street Manager.
• Liaise with internal teams (such as site managers and sub-contractors) to gather information and keep tasks on track.
• Update internal systems and trackers to ensure live visibility of works status.
• File and archive documentation in line with contractual and audit requirements.
• Support the preparation of reports for internal and client review meetings.
• Respond to general administrative queries in a timely and professional manner.
• Ensure all documentation aligns with UU and company standards and processes.

Learning & Development

• Complete the Business Administrator Level 3 apprenticeship standard.
• Develop knowledge of utilities operations, compliance requirements and Street Works legislation.
• Build capability in data management, document control and stakeholder communication.
• Gain experience in supporting a live operational contract within a regulated environment.

• Strong organisational skills and attention to detail.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office (Excel, Word, Outlook).
• Willingness to learn new systems (e.g., Street Manager, internal planning tools).
• Ability to manage time effectively and prioritise tasks.
• Professional and proactive approach.

Qualifications

GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred).

Interest in administration, operations or utilities sector careers.
This role provides a structured entry point into contract administration within the utilities industry, offering practical experience across customer service, planning support and compliance administration on the UU Rehab contract.

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.