Business Administrator

Amberley Care Home is looking for an experienced and organised Business Administrator to support the Home Manager and to line manage the Receptionist team, ensuring the smooth running of the home’s administration. The role requires excellent interpersonal and first point of contact skills.

• Be the welcoming face of the home, ensuring every visitor and prospective resident receives a positive first impression; build strong connections with families and the wider community; conduct tours for visitors as required.
• Manage and maintain accurate administrative systems, including resident agreements, staff contracts, payroll, and training records.
• Oversee the enquiry database to ensure information is recorded correctly and is readily accessible for the team.
• Line manage the Receptionist team, providing guidance and leadership to deliver excellent front-of-house service that reflects the home’s high standards.

• Proven administrative experience, ideally within a care home, healthcare, or similar setting
• Excellent communication and interpersonal skills with the ability to engage with residents, families, staff, and community partners
• Strong organisational and IT skills, with experience managing databases and multiple systems
• Leadership ability with a collaborative and supportive approach

Amberley Care Home is part of Care Concern Group, a family-owned, market-leading care provider with over 100 homes across the United Kingdom. We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish. Our five core values –
Trust, Respect, Passion, Kindness, Inclusivity – define everything we do.

• Contract:
  
  Full Time
• Salary: £14.96 Per Hour
• Shift Type:
  Days
• Contracted hours: 40

• £14.96 per hour
• 40 hours per week, contracted
• Paid DBS, pension, and uniform provided
• Free onsite parking
• 5.6 weeks annual leave (based on a full-time contract)

• Mid-Senior level

• Full-time

• Administrative

• Hospitals and Health Care