Caretaking and Cleaning Admin Officer

Have you ever enjoyed being the go-to person who keeps things organised and running smoothly? Do you like helping customers, supporting teams, and making sure jobs are followed through from start to finish?

In this role, you’ll be the first point of contact on all administrative services for cleaning and caretaking enquiries, help allocate work, update customers when tasks are complete, and keep rotas up to date using our computer system. You’ll also support day‑to‑day compliance tasks like vehicle inspections, stock control and invoicing whilst working in partnership with colleagues and external parties.

• Maintain and accurately record timesheets, rotas, spreadsheets, and process invoices/overtime payments in house systems.
• Respond to all our customers, caretaking and cleaning enquiries.
• Ordering and receiving supplies, equipment, and uniforms for the caretaking and cleaning teams.
• Monitoring the duty phone and checking staff are safe.
• Monitoring the inbox.
• Driving licence checks, vehicle checks booking in MOTs and repairs.

• Someone proficient in the use of IT systems such as Microsoft Office.
• Ability to communicate effectively at all levels via various methods (e.g. in person, by phone, email, and in writing) with a variety of people.
• Someone who demonstrates good organisation skills with the ability to plan and prioritise workload to meet the team's needs.
• The role would not be suitable for someone who is uncomfortable carrying out manual tasks and would prefer to work in an internal office‑based environment.

• Annual Salary of £26,421 and £28,598.
• Up to 34 days holiday + bank holidays.
• Generous Defined Contribution Pension Scheme.
• Life Assurance worth 3× annual salary.
• Health Cash Plan which also provides a range of discounts including a discounted gym membership.
• An inclusive and positive colleague culture – Investors in People Gold accredited organisation.
• Advocate of the Greater Manchester Employment Charter.

At Salix Homes, we’re passionate about creating a brighter future for our customers, our communities, and our people. Since becoming a stand‑alone housing association in 2015, we’ve invested significantly in our homes and services. Over the past decade, we’ve grown, evolved, and made a lasting impact in Salford.

We’ve worked hard to ensure all our properties are safe, modern, desirable, and energy efficient, continually investing in our customers, their homes and communities through an ambitious and ongoing programme of improvement work.

We’re also incredibly proud to be one of the first housing associations in the country to achieve a C1 grading under the new Consumer Standards – a testament to the quality of the homes we provide and the services we deliver.

If you share our vision of driving positive change, this is your opportunity to be part of something meaningful.

Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter, and we will constantly strive to improve working conditions for our colleagues.

Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we’re interested in expanding our workforce diversity, we welcome all applications.

We’re proud members of the Armed Forces Covenant and will also invite disabled candidates who demonstrate the minimum standards for the role to interview.

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.