Receptionist, Administrative​/Clerical

Full‑time Contract Band 02

Posted 15 May 2026

Department: Student Services

Location: College House Campus (Openshaw)

Position Type: Full Time / Fixed-Term Contract (Maternity Cover)

Working Hours: 8:30 AM - 4:30 PM

Working Pattern: Monday to Friday

Reports To: Student Admissions Manager

About UK Management College

UK Management College is a growing higher education provider delivering career focused and industry aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards.

Our campuses provide a welcoming and supportive environment designed to enhance the student experience and ensure smooth day to day operations across all departments.

The Role

We are seeking a professional and organised Receptionist to join our Student Services team. You will act as the first point of contact for students, staff, and visitors, ensuring a welcoming and efficient front of house service.

This role is key to maintaining smooth campus operations, supporting administrative processes, and delivering a high standard of customer service in a fast paced educational environment.

Key Responsibilities

• Deliver a professional and friendly front of house service to students, staff, and visitors
• Provide a warm welcome and ensure all enquiries are handled efficiently and courteously
• Manage incoming phone calls, emails, and face to face enquiries
• Maintain a clean, organised, and professional reception area
• Direct students and visitors to appropriate departments and services
• Carry out administrative duties including filing, data entry, printing, and record keeping
• Assist with scheduling appointments, meetings, and room bookings
• Support academic and student services teams during busy operational periods
• Monitor reception inbox and telephone lines, ensuring timely responses
• Maintain visitor logs and ensure compliance with sign in and safeguarding procedures
• Provide support during key periods such as enrolment, induction, exams, and events
• Handle confidential and sensitive information with professionalism and discretion

About You

• Strong customer service and communication skills
• Excellent telephone manner and professional email communication
• Proven administrative experience in a fast paced environment
• Ability to multitask and manage competing priorities effectively
• Strong IT skills including Microsoft Office (Word, Excel, Outlook)
• High level of attention to detail and accuracy

  How to Apply

  If you are a customer focused professional with strong organisational skills and a passion for delivering excellent service, we would love to hear from you.

  Apply now and join UK Management College in supporting an outstanding student experience.