Planning and Building Control - Technical Support Officer

About us

This is a fast-paced and rewarding role where no two days are the same. While it can be challenging, we believe that with the right attitude, attention to detail, and a collaborative mindset, anyone can succeed. You don’t need to have all the answers on day one, we’ll provide the training, guidance, and ongoing support to help you grow into the role and become a valued member of our team.

With investment in new technology and exciting service improvements, there’s never been a better time to join us.

Do you have strong communication skills and a high level of accuracy in your work? Are you organised and committed to delivering excellent service as part of a supportive team? If so, we’d love to hear from you.

• Delivering professional, reliable, and efficient administrative support to customers, partners, and colleagues.
• Processing and validating planning and building control applications with accuracy and care.
• Supporting the administration of planning appeals.
• Managing your own workload and priorities in a dynamic environment.
• Contributing to continuous service improvement and high performance standards.

• Strong communication and ICT skills.
• A proactive approach and a commitment to customer care.
• Attention to detail and pride in your work.
• Experience working in a busy, team‑based environment can be beneficial, but it’s not essential. What matters most is your willingness to learn, your commitment to the role, and your ability to work collaboratively.

• Access to over 200 free online courses via our Me‑Learning platform.
• Opportunities for professional development, including apprenticeships and qualifications.
• Digital skills training through our Digital Skills Academy and Digital Eagles programme.
• A values‑driven culture built on Pride, Passion, People, and Personal Responsibility.
• A welcoming and inclusive workplace where everyone is supported to thrive.