Ward Clerk

Were looking for an organised and professional Ward Clerk to join our Clinical Services Administration Team,providing administrative support to the inpatient unit at our Little Hultonsite, with occasional cross-site working at Heald Green.

Youll play a key role in supporting the delivery of specialist palliative care, helping to ensure patients, families and clinical teams receive a responsive and high-quality service.

If you would like to contribute to making a difference for amuch-loved charity, we'd love to hear from you.

Please contact Yvonne Rogers on  or email y ifmore information is required.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship atthis time.

The successful candidate will be subject to a DBS Check at the level appropriate tothe role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures.

All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty
2015.

We reserve the rightto close and interview prior to the dates outlined below.

Closing Date: 3rd July 2026

Interview Date: 30th July 2026

• Provide comprehensive clerical and administrative support to the hospice inpatient unit, enabling the delivery of specialist palliative care.
• Maintain confidentiality & data protection regarding all personal information and hospice activity, operating within current legislation.
• Establish and maintain excellent communication systems with internal colleagues and external referrers/stakeholders to support timely and efficient admissions, service provision and discharges.
• Working closely with the Inpatient Clinical Administrator and the cross-site inpatient team, providing cover and deputising as required.
• Working as an effective &responsible team member, organising, managing and prioritising tasks collaboratively with the inpatient admin team and supporting other clinical areas as needed.

At Moya Cole, there's one thing that motivates us, and that'sproviding excellent care and support to those living with or affected bylife-limiting illnesses.

We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations.

You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

• 35 days annual leave rising to 37after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave(pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHSpension (subject to making contributions into the scheme in the previous 12months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating theright environment for everyone to thrive and reach their potential

The Ward Clerk will:

• Be a point of contact for patients, carers & other agencies/disciplines, communicating where there could be barriers to understanding.
• Provide comprehensive administrative services to support clinical services in the inpatient setting, working closely with clinical and medical colleagues and liaising with external healthcare professionals
• Be able to manage tasks effectively and efficiently, utilising established patterns of priority to respond to competing demands, demonstrating the ability to work both independently and collaboratively within a team.
• Contribute to timely and effective patient flow by supporting the administration for admissions and discharges from the inpatient unit using the electronic patient record to produce appropriate documentation
• Working collaboratively with the Inpatient Clinical Administrator to maintain patient flow and optimal telephone cover for the Inpatient Unit,covering essential tasks as needed.
• Support the administration relating to the death of patients whilston the inpatient unit liaising with relevant external stakeholders in a timely manner.
• Support with timely delivery of data/information requirements
• Working effectively as a cross-site team member to ensure the provision of cover, supporting clinical administration colleagues (staff and volunteers) - deputising as required intheir absence.
• Be responsible for the ordering of appropriate stationery supplies and proactively assist in the management of clinical supplies, ordering and maintaining stock as needed
• Arrange internal and external meetings and take minutes when required