Peripatetic Receptionist - Back Office Clerk

Overview

An exciting opportunity has arisen for Peripatetic Receptionists / Back Office Clerks within Patient Access and Administration. With demand on our services at an all-time high, the role our department provides has never been more critical.

• The chance to make a difference to people in our local communities;
• Career development opportunities;
• Support of a wider team or peers and colleagues;
• Dedicated wellbeing programme.

The Outpatient Clinic Admin Clerk/Receptionist will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics. This will include receiving and greeting patients into clinic areas whilst recording the patient’s attendance and clinical outcome on Patient Centre.

The role will also include an appointment booking service to enable patients to book future appointments when leaving the department. This may develop into booking appointments into other clinical disciplines (e.g., diagnostic). It may also involve some telephone booking of appointments and scheduling of forthcoming appointments from other sources of patient enquiries, whilst providing a confidential, efficient patient‑friendly service.

As a peripatetic receptionist you will have to travel to different working locations, sometimes at short notice, within your working hours. Your working location will be subject to operational and service requirements and may change each day or week. When working at different locations, your workload and some of your responsibilities may differ.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

We can offer you a job role with purpose and flexibility. The size and scale of the NCA allows for more challenges and opportunities so your career can always be moving in the right direction. In return you can access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work‑life balance.