Client Support Assistant

Client Support Assistant

Location:

Manchester

We’re offering a Client Support Assistant position in our Manchester team. The role involves maintaining and updating client records, profiling incoming emails for accurate action by the wider team, and collaborating closely with Partners, Patent and Trade Mark Administrators, and other support colleagues.

• Maintain and update client records.
• Accurately profile incoming emails to ensure correct preparation for action.
• Collaborate with partners, administrators, and support colleagues to enhance efficiency.
• Support the wider team in all client service tasks.

• Experience in office administration, preferably in a professional services environment.
• Good general IT skills, especially MS Office (Word, Excel, Outlook).
• Ability to learn new systems, including electronic filing and internal IT systems.
• Excellent administrative and data handling skills with high accuracy.
• Strong organisational, time‑management, and prioritisation skills.
• Self‑motivated, adaptable, and collaborative.

• Competitive salary
• 30 days leave (excluding bank holidays)
• Generous pension scheme
• Enhanced family leave
• Firm‑wide discretionary bonus
• Paid day off for charitable endeavours
• Healthcare cash plan scheme
• Discount voucher scheme
• Workplace ISA
• Care concierge

This is a hybrid role, requiring office attendance in Manchester for 50% of the time over a two‑week period.

To apply, send your CV to Victoria Moore at

We are committed to equal opportunities and welcome a broad diversity of talent to apply.