Receptionist, Administrative​/Clerical

Main area Mental health Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday working shifts between the hours of 08:00-17:00 - Happy to discuss flexible working) Job  

Site Moorside Unit Town Urmston Salary £25,272 per annum, pro rata Salary period Yearly Closing 27/07/2026 23:59

The Receptionist will provide high‑quality administrative and reception support for patients attending the Moorside Unit. The role includes welcoming and checking in patients within clinic areas, ensuring a positive and efficient first point of contact. The post holder will accurately record patient attendance and clinical outcomes using the PARIS system, supporting smooth clinic operations and contributing to effective patient care.

Note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The post holder will be expected to:

• Provide an effective appointment‑booking service to ensure patients can arrange future appointments before leaving the department.
• Deliver a confidential, efficient, and patient‑focused reception service, acting as a key point of contact for patients, visitors, and external agencies.
• Communicate professionally and courteously with the general public, nursing and medical staff, and other administrative and clerical colleagues across the Trust.
• Ensure all reception processes and administrative tasks are completed accurately and in a timely manner to support the smooth running of the department and maintain a high‑quality service for all users.

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Salary: £25,272 per annum, pro rata.

• GCSE C or above in IT, Maths and English.
• Experience of working within NHS.

All positions within the Trust are subject to satisfactory pre-employment checks. Post holders requiring a DBS for their role are required to subscribe to the DBS Update Service, enrolling for a fee of £16 per year and maintaining registration throughout employment with GMMH.

This role is not eligible for sponsorship unless the applicant meets the temporary exemption criteria. For positions that do not meet the exemption, sponsorship is generally not available.

Please note, this vacancy may be closed at any time if sufficient applications have been received.

As the postholder will have access to vulnerable people, this role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires a DBS check. The Trust is committed to safeguarding children, young people and vulnerable adults.