Exams Assistant

Role:
Exam Assistant

Hours:

18.5 hours per week, Permanent - Term Time only Salary: £25,515 – £26,155 FTE (£11,560.39 – £11,850.36 pro ra ta for 18.5 hours per week, 0.5 FTE)

Location:

STEM Talbot Road, M32 0XH
(although requirements across the Group may require cover at other sites) Employer Pension Contribution: 15% FTE

The Trafford and Stockport College Group (TSCG) has an opportunity for an experienced Exams Assistant to join the Exams team to help us achieve our vision of unlocking potential and fostering success.

We are looking to recruit a highly motivated and dedicated Exams Assistant to be a part of our growing team. The successful candidate will be primarily based at our Altrincham campus but may be required to travel across sites.

• Provide a comprehensive and customer-focused exams and accreditation administration service across the College Group. You’ll be at the heart of ensuring our students have a smooth and supportive examination experience.
• Support all aims and objectives of The Trafford & Stockport College Group, contributing to a positive and collaborative environment.
• Demonstrate a ‘can do’, positive attitude with all stakeholders, raising any issues immediately with the Examinations Team Leader for review. Your proactive approach will help maintain high standards and efficient processes.
• Support with the general administration in relation to all examinations taking place within your agreed area of work, including both paper-based and online examinations. Your attention to detail will ensure everything runs smoothly.
• Provide accurate and timely administrative support in relation to the examinations service, including leading on all communication received via your area examination email inbox. Effective communication is key to our success.
• Work flexibly and support other areas of MIS and Exams during peak periods of work. Your adaptability will be crucial during busy times.
• Contribute to the improvement of systems and procedures across the department. Your innovative ideas will help us continuously improve.
• Process registrations, exam entries, and results via the Student Records System and Awarding Body websites. Review and resolve any errors to ensure that submissions are accurate. Your precision will ensure our records are always up-to-date.
• Be proactive in providing information to teaching and administrative staff concerning examination arrangements. Your clear communication will keep everyone informed and prepared.
• Provide administrative support including checking exam entries and timetables, preparation of exam stationery and venues, dispatch scripts to examiners, and process result slips and certificates. Your organizational skills will be essential.
• Check and log receipt of examination papers and registers in line with JCQ requirements. Your diligence will ensure compliance with all regulations.
• Liaise with students, Learner Support, awarding bodies, and curriculum colleagues to ensure that students with additional support needs receive appropriate access arrangements. Your empathy and coordination will make a difference.
• Support arrangements for the invigilation of examinations as required, undertaking invigilation duties as needed. Your presence will help maintain a fair and orderly exam environment.
• Support the administration and supervision of online exam testing. Your tech-savvy approach will be beneficial.
• Process achievements received from awarding bodies, updating the ILR and apprenticeship records, and sending certificates to students. Your efficiency will ensure students receive their results promptly.
• Respond to enquiries from students, staff, and external bodies or refer as appropriate. Your helpfulness and responsiveness will be appreciated by all.
• Maintain a current understanding of exam board regulations and processes via board websites and training. Your commitment to staying informed will keep us compliant.
• Support the MIS Team at key points throughout the year with enrolment activity, as agreed with the Examinations Manager. Your teamwork will be vital during these periods.

If you are passionate about your specialist subject and sharing your knowledge,…