Campus Support Specialist Coffee County Campus

Campus Support Specialist

Coffee County Campus

Title: Campus Support Specialist

Classification: Full-time Non-exempt 12 month

Office Location: TCAT McMinnville at Coffee County 2790 Woodbury Hwy Manchester TN 37355

Hours: 7:30 am 4:00 pm Monday
- Friday

Supervises: n/a

Reports to: Coffee Campus Coordinator

Salary: $

Minimum Qualifications:

• High school diploma or equivalent.
• Experience in customer service reception office administration or a related field preferred for a minimum of three years.
• Proficiency in Microsoft Office Suite and standard office equipment with basic knowledge of social media platforms and digital communication tools.
• Ability to learn institutional software and purchasing systems.
• Ability to perform multiple administrative tasks while maintaining accuracy.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills along with strong organizational and time-management skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently and as part of a team.
• Ability to adapt to changing priorities in a fast-paced environment.
• Valid Tennessee Drivers License

Preferred Qualifications:

• Prior secondary or post-secondary experience
• Technical Diploma Associates degree or higher degree from an accredited institution.
• Experience of Ellucian Banner or other student information systems

General Duties:

The Campus Support Specialist provides front-line administrative support to students faculty staff and visitors while assisting with a variety of daily campus operations. This position serves as the primary receptionist for the campus and performs clerical purchasing communications and administrative support functions. The Campus Support Specialist contributes to a welcoming campus environment by providing excellent customer service and ensuring routine administrative tasks are completed accurately and efficiently.

Key Responsibilities Essential Job Functions

• Serve as the primary receptionist by greeting students visitors and guests in a professional and courteous manner.
• Answer and direct incoming telephone calls visitors and faculty staff and students appropriately.
• Provide information regarding college programs services and campus events.
• Receive and distribute mail deliveries and packages.
• Receive and process student payments assist with account balance collection and prepare daily deposits as needed.
• Maintain current knowledge of all college programming
• Sustain the appearance of the administrative office and front reception area
• Keep administrative calendar
• Secure facility when needed
• Maintain and track facility key inventory
• Enter contract information into institutional systems and maintain supporting documentation.
• Prepare routine correspondence reports forms and other office documents.
• Maintain files and records in accordance with institutional procedures.
• Assist with registration orientation graduation campus events and other institutional activities.
• Prepare purchase requests and place orders for approved supplies equipment and materials.
• Receive shipments and verify items against packing slips and purchase orders.
• Process receipts for purchased goods and services according to institutional procedures.
• Maintain purchasing documentation and assist with inventory of office supplies.
• Publish approved content on the institutions social media platforms.
• Take photographs of campus events student activities and special programs for promotional purposes.
• Update digital signage throughout the campus with announcements event information deadlines and other approved messages.
• Assist with maintaining a consistent and professional institutional image across communication platforms.
• Help prepare meeting materials event supplies and informational packets.
• Coordinates and tracks maintenance service requests.
• Serves on college committees and activities as needed.
• Maintain confidentiality of student and institutional records in accordance with FERPA and college policies.
• Maintains live work requests and student work documentation ensuring the live work policy compliance by staff faculty students and clients
• Perform other related duties as assigned.

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