Front of House Receptionist

Front of House Receptionist | Southend | 37 hours p/w | £28,135 We are actively looking to recruit on behalf of our client who is seeking an experienced a part-time, permanent Receptionist, working 37 hours per week, Monday to Friday 9am - 5pm. As the first point of contact for everyone who walks through the doors, you’ll play an important role in creating a welcoming, professional, and safe environment for people in crisis, staff, volunteers, contractors, and partner organisations.

The Role:

Welcoming visitors and service users with warmth and professionalism, and ensuring people are safely signed in and out. Answering telephone calls and emails, taking accurate messages, and ensuring information is passed on appropriately. Managing post, deliveries, room bookings, and key sign-out. Keeping the reception area tidy, well-stocked, organised, and welcoming. Providing basic signposting to people seeking support, using our client database and SharePoint resources.

Supporting the wider office team with general administrative tasks. Maintaining confidentiality and handling sensitive information appropriately.

What You’ll Need:

We’re looking for someone who:
Is calm, professional, approachable, and genuinely warm when interacting with others, particularly people who may be experiencing difficult circumstances. Remains organised, reliable, and professional when things get busy. Learns new systems quickly and takes responsibility for following tasks through to completion. Communicates clearly and confidently, both in person and over the telephone, as well as in writing. Is comfortable using Microsoft 365, including Outlook, Word, and Teams.

Understands the importance of confidentiality and consistently treats everyone with dignity, respect, and compassion. Can work effectively as part of a wider team while also using their own initiative. What’s In it for you? Monday to Friday 9am- 5pm 37 hour per week, Monday to Friday 9am - 5pm Starting salary £28,135 rising incrementally to £30,635 Life Assurance Scheme Employee Assistance Programme Blue Light Card Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).

Training and Development 24/7 Digital GP Access A day off for your birthday! Subsidised parking Cycle to work scheme For more information please contact Sophie Barnes