Receptionist, Administrative​/Clerical

Job Purpose Receptionist Under the direction / instruction of senior staff: provide reception and greeting duties, routine general clerical, administrative and financial support to customers, visitors and staff. Principal Accountabilities and Responsibilities Receptionist Undertake reception and/or greeting duties, answering routine telephone and face to face enquiries;
Provide routine clerical support e.g. photocopying, filing, faxing, emailing, completing routine forms;
Maintain manual and computerised records/management information systems, following instruction, as deemed appropriate to level, experience and client database task grading;
Undertake copy-typing and word-processing of routine documents and other IT based tasks under supervision;
Sort and distribute mail;
Attend and participate in relevant meetings as required;
Assist in maintaining the office stationery supplies and keeping the stock room tidy;
Organise meetings (including booking rooms, making travel / accommodation arrangements etc);
Participate in training and other learning activities and performance development as required;
Provide cover for colleagues on comparable grade during periods of absences due to holidays, sickness and other unforeseen events;
Undertake other relevant duties as agreed by Line Manager. Resources/Equipment/Material Receptionist Supervision/Management of People Receptionist Knowledge, Skills, Training and Experience Receptionist General clerical/administrative work Excellent interpersonal skills Flexible and adaptable to changing demands Good customer service skills Induction/basic skills Good numeracy/literacy skills Good understanding and ability to use relevant technology e.g. photocopier Keyboard/computer skills Participate in development and training opportunities Work constructively as part of a team, understanding roles and responsibilities and your own position within these.