Office Administration Clerk

An exciting opportunity has arisen for an office Clerk to work within the Psychology services at Salford Royal Hospital as part of the Northern Care Alliance. As a admin clerk, you will support clinical and non-clinical teams by carrying out a range of routine administrative tasks. You will help ensure patient information is accurate, appointments are managed effectively, and all routine tasks are carried out in line with service need.

You will have to cover a reception service where required.

• Greeting patients, visitors, and staff in a professional and friendly manner.
• Answering telephone calls and responding to email enquiries.
• Booking, rearranging, and cancelling patient appointments.
• Maintaining accurate patient records using NHS computer systems.
• Filing, scanning, and uploading documents to electronic patient records.
• Processing referrals, correspondence, and clinical documentation.
• Managing incoming and outgoing post.
• Ordering and monitoring office supplies and stationery.
• Supporting clinicians and managers with general administrative tasks.
• Ensuring confidential patient information is handled in line with NHS policies and data protection legislation.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.