Business Operations Administrator

Business Operations Administrator P+HS Architects
• Manchester

About Us:

At P+HS Architects, our passion lies in creating spaces that enhance people’s lives. For over 40 years, we’ve brought energy, enthusiasm, and expertise to every project we undertake, whatever the scale or sector. Our primary expertise is in designing for people, with a particular focus on the residential and healthcare sectors. Our work includes affordable housing, private homes, specialist living for older adults, acute healthcare, integrated care, and mental health environments.

We champion accessible routes into architecture, run STEAM outreach initiatives to promote diversity in the profession, and donate our time and expertise to local charities. Health and wellbeing are central to our practice. We’re an ambitious, award winning, growing practice constantly challenging ourselves to seek personal and professional growth. Our commitment to enhancing people’s lives extends to our employees creating a great place to work, with employee development at our heart, supporting our team to grow rewarding careers while delivering work they care about.

We’re looking for a Business Operations Administrator. This role is a key part of the Business Support function, responsible for ensuring the smooth day to day running of the Manchester office while providing high quality administrative HR support across the Practice. The position plays an important role in supporting colleagues, enhancing the employee experience, and maintaining efficient processes across office operations, recruitment, onboarding, and general administration.

It is a varied, people focused role that requires strong organisation, attention to detail, and the ability to manage multiple priorities.

What We’re Looking For

• Proactive and enthusiastic, with a genuine desire to understand the business, get involved and support colleagues.
• Able to work independently, using initiative to manage tasks, as well as collaborate effectively within a team.
• Clear, confident communicator, able to build positive relationships with colleagues, clients, and external contacts.
• Calm, composed, and solutions focused when working under pressure or managing competing priorities.
• Highly reliable, flexible, and adaptable to changing demands and situations.
• Well organised, with excellent time management skills and the ability to prioritise tasks effectively.
• Strong attention to detail, ensuring accuracy and consistency in all work.

Key Responsibilities include

• Oversee the day-to-day running of the Manchester office, ensuring a professional, welcoming, and well-maintained environment
• Manage office supplies, equipment, services, and facilities contracts
• Act as the primary point of contact for office-related queries, issues, and visitor processes
• Provide comprehensive general administrative support, including document management, supplier liaison, correspondence, diary coordination, and ordering equipment
• Develop and maintain efficient administrative systems (e.g. record management, filing systems, and process improvements)
• Support the coordination of meetings, including room bookings, preparing materials, and arranging catering where required
• Maintain accurate records and ensure documentation is up to date and compliant with company processes
• Provide HR administrative support, including onboarding coordination, preparing documentation, maintaining employee records, and supporting HR systems
• Support the onboarding experience for new starters across all offices, ensuring consistency and a positive experience
• Assist with HR system updates, ensuring employee data is accurate, up to date, and handled confidentially
• Support recruitment…