Office Services Manager - Law

Office Services Manager
- Law
- Manchester

This is an opportunity to join a highly regarded law firm with a strong reputation for investing in its people, providing outstanding employee benefits, and fostering a collaborative working culture. Due to continued growth, the firm is looking to appoint an Office Services Supervisor to oversee the day-to-day running of its Manchester office and support wider operational activities across the UK network.

Working as part of the Operations team, you will play a key role in ensuring the office environment runs smoothly and efficiently while delivering a first-class service to both internal stakeholders and external visitors. You will also have responsibility for supervising and developing members of the Office Services team.

• Supervising the day-to-day delivery of office services operations
• Managing and developing team members through coaching, reviews, appraisals and regular one-to-ones
• Liaising with internal stakeholders, visitors, suppliers and contractors
• Managing meeting room support and hospitality services
• Coordinating office supplies, stationery, refreshments and facilities requirements
• Processing invoices, maintaining records and supporting budget administration
• Assisting with office moves and wider workplace projects
• Supporting incoming and outgoing mail services
• Maintaining visitor procedures, passes and reception support when required
• Managing rotas, holiday records and operational scheduling
• Ensuring compliance with health and safety policies, records and documentation
• Helping maintain a well-presented, efficient and welcoming office environment at all times
• Acting as a First Aider and supporting wider operational requirements as needed

• Previous experience managing office services, workplace or facilities operations
• Supervisory or team leadership experience
• Excellent organisational and prioritisation skills
• Strong communication skills and the ability to build relationships at all levels
• A proactive, solutions-focused approach
• Strong client service and stakeholder management skills
• High levels of attention to detail
• The ability to work effectively under pressure and manage competing priorities
• A flexible approach and ability to adapt to changing business needs
• Good IT skills across a range of business systems and software
• A collaborative mindset and willingness to contribute ideas and improvements

• generous annual leave
• hybrid working
• private medical options
• enhanced family policies
• wellbeing benefits
• pension arrangements
• life assurance
• subsidised backup care
• training and development opportunities
• a range of additional lifestyle benefits

This role would suit an experienced Office Services, Facilities, Workplace or Operations professional looking to join a successful organisation where service excellence, employee development and career progression are genuinely valued