Front Office Associate, Casual

Job in Manchester, Greater Manchester, M9, England, UK

Listing for: Harri

Per diem position
Listed on 2026-10-04

Job specializations:

Administrative/Clerical
Front Desk/Receptionist, Hotel Front Desk
Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Front Desk

Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR

This role is for a Casual Front Office Associate based at Delta Hotels by Marriott Worsley Park Hotel and Country Club M28 2QT
.

Provide a warm, professional welcome and deliver a high standard of guest service throughout check-in, stay and check-out.
Respond to guest enquiries, anticipate service needs and assist guests with any requests or concerns.
Prepare and update letters, documents, spreadsheets, reports and other administrative records.
Maintain systems, ensuring records are accurate and up to date.
Handle incoming and outgoing post, including distributing correspondence to the appropriate departments.
Answer telephone calls professionally and communicate clearly with guests, colleagues and other departments.
Build positive working relationships and support the wider team in achieving common goals.
Maintain confidentiality of guest, employee and company information and protect company assets.
Follow all company policies, procedures and professional appearance standards.
Assist guests with disabilities and ensure individual guest needs are appropriately supported.
Operate standard office equipment and complete general administrative duties as required.
Carry out any other reasonable duties as requested by Supervisors.

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