Reception Administrator

The Big Life Group’s mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work – The Big Life Way.

We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.

• Courage
  :
  We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom.
• Creativity
  :
  We find innovative solutions that work, never accepting the easy option or the status quo.
• Honesty
  :
  We act with integrity, speaking the truth to ourselves and others.
• Inspiration
  :
  We are inspired by the people and communities we work with and share what we learn from them to inspire others.
• Thoughtful
  :
  We act with care and compassion and work to understand people’s experiences. We take time to listen, reflect and continually learn.
• Valuing difference
  :
  We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer.

We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks - from menopause to neurodiversity, LGBTQI+ and more - create space to connect and support each other.

We offer more than a payslip - you’ll find wellbeing support through Life Works, Simply Health and mindfulness sessions, 25-30 days’ annual leave plus your birthday off, flexible working, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to-work, free eye tests and more - little extras to make life easier inside and outside of work.

We’re proud to be ranked by Best Companies as one of the UK’s outstanding places to work, with a two-star accreditation in 2024.

Our people describe our culture as relaxed and supportive. You’ll be trusted to plan your own day, take breaks when you need, and work in a way that fits with your life as well as your role.

35 hours per week

25 days, increasing to 30 days after five years

Kath Locke Centre and Zion People’s Centre

Sunday, 18 th October

Interviews will take place on the 23 rd and 24 th October

We recognise that AI tools can be useful in supporting job applications, for example by helping with spelling, grammar, structure, or clarity. However, the content of your application should reflect your own skills, experience, knowledge, and ideas. You may be asked at interview to expand on or discuss any part of your application.

As a Reception Administrator, you will play a key role in the day-to-day running of our busy community centres, the Kath Locke Centre in Moss Side and the Zion People's Centre in Hulme.

As part of the reception team, you will provide a welcoming and professional first point of contact and take responsibility for the effective delivery of day-to-day administration. You will have excellent people skills, strong organisation and the ability to respond confidently to changing priorities, including responding to calls and enquiries daily.

Above all, you’ll play an important role in making our centres…