Senior Cover Receptionist

Department: Senior Cover Receptionist

Employment Type: Contract / Temp

Location: Manchester

Compensation: £14.50 / hour

Senior Cover Receptionist

£14.50 per hour | £15,072 per annum | Paid annual leave

Location:Manchester

Contract: Part-time | Six-month fixed term

Schedule: Three agreed weekdays | Average of 20 paid hours per week, managed monthly

Role one – Monday, Tuesday, Wednesday

Role two – Wednesday, Thursday, Friday

(Access to a car is required for this role)

Guaranteed basic salary: £1,256 gross per full month, with authorised overtime hours paid separately under the contract.

The role

We are looking for a warm, professional and adaptable Senior Cover Receptionist to deliver an excellent front-of-house experience across commercial office buildings within your agreed area (Manchester, with occasional travel to Leeds and Liverpool). This role allows you to enjoy the variety of mobile reception work, with the reassurance of guaranteed monthly income.

You will be a trusted member of LAH’s Cover Department, stepping into different buildings to cover planned absences and urgent reception requirements. Wherever you are working, you will help ensure tenants, visitors and contractors receive a welcoming, organised and professional service.

This role combines guaranteed monthly income with variety and responsibility. It suits someone who enjoys meeting people, takes ownership and can bring calm, confidence and personality to different front-of-house environments.

You will work independently on site, with support from LAH’s Cover Department and the relevant Building Management team.

Service Delivery

• providing a warm and professional welcome for tenants, visitors and contractor
• managing reception activity, including visitors, deliveries and couriers
• learning each building’s procedures and maintaining a polished, organised reception
• carrying out agreed routine visual checks and reporting issues through the correct process

Communication

• communicating professionally with tenants, visitors, colleagues and service partners
• keeping the Cover Department informed about assignments and any issues affecting service
• providing clear handovers and supporting building communications where required

Professional Standards

• maintaining high standards of presentation, conduct, reliability and punctuality
• following site procedures and health and safety requirements
• representing LAH positively and delivering consistent standards across different buildings

Independence

• settling confidently into different reception environments
• prioritising tasks and using initiative appropriately
• recognising when to resolve a routine issue and when to seek support or elevate

These four areas guide recruitment, induction and ongoing performance reviews. Success depends on both what you do and how you deliver the service.

Who This Role Suits

You will enjoy variety, working independently and interacting with people throughout the day. You should be comfortable travelling within your agreed operating area and responding calmly when plans change.

We welcome relevant experience from reception, hospitality, hotels, corporate services or similar customer-facing environments. Commercial building experience is helpful, alongside:

• professional communication and a welcoming manner
• a proactive, organised approach
• confidence using email and Microsoft applications
• the ability to follow site instructions and work without close supervision

Your Hours and Working Arrangements

You will agree three regular weekdays with us. Your contract provides 86 hours 40 minutes of basic paid hours per monthly hours period, equivalent to a weekly average of 20 hours.

Shift lengths and weekly hours may vary within…