Community Team Administrator

This Community Team Administrator post sits in the Community Neurodiversity Service at Manchester University NHS Foundation Trust, in a team working from offices. The work centres on administrative support: typing clinical correspondence, managing referrals, booking appointments and telephone liaison. It calls for strong typing and Microsoft Office skills and familiarity with audio dictation, and it comes with an induction programme and training.

• Provide administrative support in line with relevant policies, procedures, protocols and guidance
• Type clinical correspondence
• Manage referrals
• Book appointments
• Carry out telephone liaison

• GCSE grade C/5 or functional skills level 2 in English Language and Maths, or equivalent experience
• Recognised typing and/or IT qualification (RSA II) or equivalent skills

• Experience working in an office environment
• Experience of typing
• Experience dealing with the public
• Experience working within a community health services setting
• Good minute-taking skills

• Very good working knowledge of Microsoft Office systems, including Word, Excel, Access and Outlook
• Excellent knowledge of office systems and procedures
• Good team skills
• High level of initiative
• Good organisational and time management skills
• Good communication skills

• Maintain confidentiality and a professional manner at all times

• Diploma in business administration

• Induction programme
• Full training
• Opportunity for ongoing learning and development
• Clear pathways for development
• Support for wellbeing