Assistant Service Manager

Assistant Service Manager Franchised Motor Dealership - Manchester

We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression.

• Supporting the Service Manager with daily department operations
• Overseeing and motivating the team
• Ensuring high levels of customer service are maintained
• Managing workshop loading and workflow
• Assisting with KPI performance and departmental targets
• Handling customer queries and escalations professionally
• Maintaining strong communication between workshop and front‑of‑house teams

• Previous experience within an automotive aftersales environment
• Strong leadership or supervisory experience
• Excellent customer service and organisational skills
• Ability to work in a fast‑paced dealership environment
• Kerridge / DMS experience advantageous but not essential

Package: £35,000 basic salary £53,000 OTE 45‑hour working week 1 in 4 Saturdays Genuine long‑term career prospects

If you're looking for your next step within automotive aftersales and want to join a well‑established business offering stability and progression, apply now for a confidential discussion.