Bodyshop Estimator

OTE £44,300 per year |Premium automotive environment

At Williams, our Bodyshop Estimators play a vital role in delivering a seamless, transparent and high‑quality repair experience for every customer. As the key link between customers, insurers and our skilled Bodyshop team, you’ll ensure every repair is assessed accurately, communicated clearly and completed to the highest standards.

This is an opportunity to join a respected, family‑run business where professionalism, teamwork and exceptional customer care are at the heart of everything we do.

Monday to Friday, 8.30am–5.30pm with alternate Saturdays 8.30am
-12.30pm

As a Bodyshop Estimator, you’ll be responsible for assessing vehicle damage, preparing accurate repair estimates and guiding customers through the repair journey with clarity and confidence. You’ll work closely with technicians, insurers and customers to ensure every repair is authorised correctly, completed efficiently and delivered to Williams’ high standards.

This role is ideal for someone with strong technical knowledge, excellent communication skills and a passion for delivering outstanding customer service in a fast‑paced environment.

• Assessing vehicle damage inspecting vehicles thoroughly and preparing accurate, cost‑effective repair estimates.
• Liaising with insurers ensuring clarity around repair costs, authorisations and timelines.
• Communicating with customers explaining repair needs, costs and expected completion times in a clear, professional manner.
• Managing repair progress ensuring all work is authorised, scheduled and completed efficiently.
• Supporting the Bodyshop team working collaboratively with technicians to ensure accurate information and smooth workflow.
• Maintaining accurate records ensuring all estimates, images and documentation meet insurer and company standards.

• Proven Bodyshop experience as an Estimator, Manager, Technician or Quality Controller.
• IMI VDA qualification preferred, or equivalent estimating experience.
• Strong communication skills able to explain technical information clearly and confidently.
• A proactive, solution‑focused approach with a passion for delivering high‑quality results.
• Full UK Driving Licence essential for vehicle movement and assessment.

• Prestige staff car options and staff discounts across the Group
• Great facilities and a professional, supportive team environment
• Generous annual leave-30 days paid holiday (including Bank Holidays), increasing to 35 days with length of service
• £1,000 employee referral bonus for introducing great people to the business
• Medicash healthcare scheme to support everyday health costs
• Employee Assistance Programme (EAP) offering confidential support, advice and counselling
• Wellbeing courses and support to help you look after your physical and mental health
• Company pension scheme and life assurance cover for long‑term security
• Employee reward and recognition schemes celebrating great performance
• Annual Williams summer staff event and children’s Christmas party

Starting out in 1909, Williams has grown as a family business into much more than just a place to buy a car.

We’re proud of our people, our heritage and our core beliefs and we’re always looking for talented, driven individuals to help shape our next chapter.