Change Management Consultant- Consumer Products & Retail

Change Management Consultant – Consumer Products & Retail

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology and data working across all sectors to transform technology, organisations and society. W&O are made up of three capability teams, including Programme & Change Acceleration ("P&CA") which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.

As a Change Consultant in Programme and Change Acceleration, you will support the delivery of complex client business transformation and change management initiatives across a variety of sectors with an initial focus on delivering high‑impact change within Consumer Products and Retail. You will help clients to successfully navigate outsourcing and wider transformation programmes by shaping and delivering change initiatives.

• Supporting the execution of overall work stream(s) necessary to the delivery of projects, and helping to redesign how services should operate by embracing digital capabilities.
• Implementing change management methodologies, tools and processes on client engagements to drive forward P&CA thought leadership.
• Delivering business change assets (e.g., impact assessments, stakeholder analysis, process mapping, hyper‑care governance, communication & training plans, pain‑point analysis, BAU transition) for a client with minimum guidance.
• Shaping and solving problems using a fact‑based approach to deliver insight to clients.

• Business Development – contributing to proposals, RFPs, bids and proposition development.
• Internal contribution – campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – training to support your career development and the skills demand within the company, certifications, etc.

• Experience in business change and understanding of change methodologies.
• Operating within a workstream to deliver discrete deliverables, working as part of a team with proven ability to work under pressure.
• Ability to upskill, educate or coach employees at all levels enabling knowledge transfer to an organisation undergoing change.
• Ability to engage effectively with C‑level/CXOs on a peer‑to‑peer basis with credibility and gravitas.

• Currently working in a major consulting firm, and/or in industry but having a consulting background.
• Holds related qualifications:
• PROSCI Change Practitioner, APMG Change qualifications or equivalent.
• Experience of working in Consumer Products and Retail Sector.
• Experience delivering outsourcing programmes and employee transition strategies.
• Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.

The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent delivers for our clients. We act as Capgemini Invent's programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offer helps organisations navigate and mitigate the people‑related challenges that come with complex transformations. Whilst our Programme Management offer equips organisations with the tools necessary to ensure successful delivery execution.

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