Data And Reporting Analyst

Description

We are seeking a highly motivated and detail‑oriented Data and Reporting Analyst to join our dynamic team. The successful candidate will be responsible for analysing data, generating reports, and providing insights to support decision‑making processes.

This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast‑paced and busy team setting.

• Data Analysis: Collect, analyse, and interpret data related to collections, recoveries, and debt purchase activities. Identify trends, patterns, and anomalies to provide actionable insights.
• Reporting: Develop and maintain regular reports and dashboards to track key performance indicators (KPIs) and metrics. Ensure accuracy and timeliness of all reports. Create new Tableau reports to monitor collections performance.
• Data Management: Maintain and update databases, ensuring data integrity and accuracy. Work with IT and other departments to improve data collection and storage processes.
• Stakeholder
  
  Collaboration:
  
  Work closely with the UK Operations Team, Investment Team, and other stakeholders to understand their data needs and provide relevant insights.
• Process Improvement: Identify opportunities for process improvements and automation within the data analysis and reporting functions. Implement best practices to enhance efficiency and effectiveness.
• Compliance: Ensure all data analysis and reporting activities comply with relevant regulations and company policies.
• Ad Hoc Analysis: Perform ad hoc data analysis and reporting as requested by management or other departments. Provide insights and recommendations based on the analysis.
• Data Visualization: Create and maintain data visualisations to effectively communicate complex data insights to non‑technical stakeholders using tools such as Tableau, Power BI, or similar.
• Trend Analysis: Conduct trend analysis to identify potential risks and opportunities within the collections, recoveries and debt purchase environment. Provide recommendations based on findings.
• Performance Monitoring:
  Monitor the performance of collections strategies and debt purchase activities. Provide regular updates and insights to management.
• Training and Support:
  Provide training and support to team members on data analysis tools and techniques. Assist in developing data literacy within the department.
• Documentation: Maintain thorough documentation of data analysis processes, methodologies, and findings. Ensure all documentation is up‑to‑date and accessible.
• Project Participation:
  Participate in cross‑functional projects and initiatives, providing data analysis and reporting support as needed. Collaborate with project teams to achieve project goals.
• Quality Assurance: Conduct quality assurance checks on data and reports to ensure accuracy and reliability. Address any discrepancies or issues promptly.
• Forecasting: Assist in developing forecasting models to predict future trends in collections, recoveries, and debt purchase activities. Provide insights to support strategic planning.

• Education: Bachelor’s degree in data science (preferred), Statistics, Finance, Business, or a related field.
• Experience: Minimum of 2–3 years of experience in data analysis and reporting, preferably within the collections, recoveries or debt purchase environment.
• Technical
  
  Skills:
  
  Proficiency in data analysis tools such as SQL, Excel, and reporting tools like Tableau or Power BI. Experience with database management and data visualisation.
• Analytical
  
  Skills:
  
  Strong analytical and problem‑solving skills with the ability to interpret complex data sets and provide actionable insights.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills. Ability to present data and insights clearly and concisely to various stakeholders.
• Attention to Detail: High level of accuracy and attention to detail in data analysis and reporting.
• Team Player: Ability to work collaboratively with cross‑functional teams and build strong working relationships.

• Experience in the financial services industry, particularly in collections and recoveries or debt…