Import​/Export Account Manager

Position: Import / Export Account Manager
Location: Wythenshawe

Can you confidently manage an ocean import or export shipment end-to-end?

Have you looked after long-standing customer accounts where service, margin and relationships all matter?

We’ve partnered with a long-standing client; a freight business that’s grown massively in recent years and where relationships, reliability and trusted delivery are key.

They’re looking for an Import / Export Account Manager to join their fantastic team in Greater Manchester. The role suits someone that’s confident and has a commercial mindset. You’ll maintain and develop a portfolio of import and export accounts, with ocean freight at the heart of the role.

What You’ll Get

 * £30,000 – £35,000 salary (DOE)

* 25 days hols + BH’s

* Company pension scheme

* Quarterly bonus

* Annual dividends

* 1-day per week WFH

* Your birthday off

* Excellent staff benefits

* Flexible working (after probationary period), in-keeping with the wider team

* Full-time onsite during probation to support onboarding and training

About You

* You’ve got solid experience in ocean freight imports & exports (essential)

* Air freight experience would be a huge plus

* You’re comfortable maintaining customer relationships and key accounts

* Excellent verbal and written communication, collaborating with people at all levels

* Commercially savvy with previous pricing and invoicing experience

* It goes without saying that you’re highly organised, dependable and happy to roll your sleeves up as and when needed

* Full, clean drivers licence for occasional client meetings (pool car provided)

About the Role

* You’ll be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly

* Look after ocean import and export shipments from start to finish, with air freight where needed

* Confidently work with overseas agents, carriers and suppliers to keep things moving efficiently

* Handle pricing, invoicing and costs with care and attention to detail

* Keep customers informed, especially when things change or need sorting

* Choose the right services for each job, balancing service, cost and reliability

* Spot opportunities to strengthen existing accounts as relationships grow

* Manage your own workload while being part of a fun and supportive, close-knit team

About the Company

* Well-established freight business with long-standing customer and supplier relationships

* Known for a practical, reliable approach and consistent service delivery

* Small, close-knit team where people are trusted, supported and valued

This is a fantastic opportunity to join a great team in a business that's gone from strength to strength in recent years. If you've got the experience we're looking for.... apply now