Production Team Manager

Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs.

We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.

This role is responsible of the production and assembly of meals in line with scheduled activity and deadlines and that required food product is managed effectively to ensure that food quality standards are preserved at all stages of the production process.

• Ensure all Production costs are achieved to target
• Ensuring that all activities are planned and organised to meet scheduled targets utilising the identified best practice tools. Plans and schedules will include:
  Holidays, Rosters and work schedules
• Ensuring effective yield check management occurs through:
• Effective yield testing to verify theoretical yields
• Ensuring identified best practice assembly processes are applied
• Ensuring that the theoretical yield is achievable
• Agreement and maintenance of the internal delivery schedule
• Ensuring that Period End stock take activity is coordinated and to undertake briefings as required to ensure accuracy is maintained
• Designing and reviewing the effectiveness of contingency plans when changes to assembly are required
• Ensuring effective wastage management through:
• Ensuring documentation is fully completed
• Reviewing documentation and take appropriate corrective action
• Effectively reviewing and analysing waste breakdown information
• Agreeing corrective actions and monitoring progress
• Identifying and quantifying implications of proposed changes to process or customer requirements
• Agreeing and effectively reviewing action plans to ensure costs are controlled appropriately
• Controlling substitution and wastage costs, ensuring that action plans are developed to eliminate problems
• Providing, analysing and reviewing information as required ensuring financial targets are met
• Manage the performance of your team to achieve targets and seek further productivity improvements
• Effectively reviewing process performance utilising Management information
• Effectively reviewing the process management reports on a daily basis considering a general overview of performance issues affecting that performance, actions required to resolve issues and effective communication of the solutions
• Attending the daily meetings to agree action plans and communicate issues and resolutions
• Undertaking a review of achievement of agreed business objectives as required including: undertaking an annual appraisal with each direct report and agreeing and reviewing action plans on a monthly basis
• Ensuring that you communicate effectively utilising all elements of the communication structure/process
• Ensuring that recruitment meets current and future/potential needs
• Monitoring and effectively reviewing team and individual performance on daily, weekly and periodic basis as required, initiating and reviewing appropriate action plans
• Ensure compliance to legislative, customer and company standards
• Introducing and maintaining best practice to ensure production compliance
• Ensuring the daily compliance check is undertaken reviewed and actioned as required
• Monitoring performance and ensuring corrective action plans are introduced and reviewed as required
• Initiating and communicating improvements when compliance is not met
• Ensuring due diligence paperwork is completed and reviewed as required
• Ensuring security checks are undertaken and actioned as required
• Ensuring that training of all team members is planned and organised to ensure compliance
• Ensure all documents are created and controlled in line with required procedures
• Ensure your team contribute positively to achieving an expected level of internal and external customer service
• Maintaining regular contact with customers, ensuring…